Ramble On Ron

Diamonds, Music and other Facets of Life

My Baltimore Blizzard Engagement Ring Story

Posted on | December 24, 2009 | No Comments


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The seventh biggest blizzard in Baltimore history and the biggest blizzard ever in December couldn’t have come at a worse time for retailers.  It was the Saturday before Christmas, and to make it even worse we were having our Holiday Party on Sunday, complete with live music, food and drinks.  Well, I had a diamond appointment Saturday morning.  This customer was coming to see me from the Eastern Shore of Maryland, (about 2 hours away) so on Friday I sent him an email to see if he was still coming.  He told me that he would come to Baltimore Friday night and stay at a hotel so he could avoid the snow Saturday morning.  Well, if a customer is going to do that just to see me, I will be here, blizzard or no blizzard.  So he came in Saturday morning with his girlfriend, in the snow, and bought a diamond ring.  He was outta here by 11am and decided that he would go ahead and make the drive back.  I sent him a thank you email and said “drive safely” and went home.  So I’m home with the family by the fire relaxing, and I got this reply:

Ron-

Speaking of driving safely, a car slammed into ours on our way back and we just got a room in the Comfort Inn in Bowie. Christmas is officially ruined.

So how do I reply to that?  It’s not my fault that he got in an accident, but I was honored that he would go through the trouble to come to Samuelson’s Diamonds.   After all, he made our day.  So I called the Comfort Inn in Bowie and paid for his room.  It’s the least I could do.  And here’s the response:

Ron,

Tara and I greatly appreciate your help. Like we said it was not necessary to take care of the room, but it is very nice of you. We are very excited for the ring to come in- I know it will be perfect. Expect our business for wedding bands- going through all this trouble, we still feel, is definitely worth it. Thank you for everything! Talk to you Monday.

So I think I did the right thing. And if you want to come to Baltimore and buy a diamond from us, we’ll put you up for a night too!

As far as the party went, I had every intention of not letting the blizzard bring us down. I even made this video.

Unfortunately, it snowed about 2 feet, so we had to postpone the party. Stay tuned though, if there’s one thing we know how to do down here, it’s have fun, and we WILL have another rockin’ party real soon!

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